Proudly Canadian
Manage your WUVO subscription.
A new address, a pup-profile refresh or a little break between Adventures? Open your subscription to manage what comes next.
Plan basics
| Plan | Descriptor | Price | Billing / commitment |
|---|---|---|---|
| Monthly Flex | Most Flexible | $59.99 CAD per Adventure | Billed monthly. |
| 6 Adventures | Recommended | $56.99 CAD per Adventure | Billed monthly for six paid Adventures. |
| 12 Adventures | Best Value | $53.99 CAD per Adventure | Billed monthly for twelve paid Adventures. |
A New Address or Pup-Profile Refresh?
Open Manage My Subscription to update your shipping address and use the available controls for your pup’s details.
Make changes before your next billing date. If a detail isn’t editable, email support@wuvo.ca and we’ll help.
Already charged for your next box? Contact us promptly—updating your subscription may not update an order already created.
Too Many Toys on the Runway?
You can skip an upcoming delivery on Monthly Flex, 6 Adventures or 12 Adventures.
Choose Skip Order before your next billing date. There will be no box or charge for that skipped delivery.
For six- and twelve-Adventure plans, skipping moves your schedule forward without reducing your paid Adventure commitment.
Need to End Your Plan Early?
Plans change—we understand. If you need to leave a 6- or 12-Adventure plan before completing your paid Adventures, email support@wuvo.ca.
Where permitted by law, you’ll pay the difference between the regular Monthly Flex price disclosed when you subscribed and the discounted amount paid for boxes already received, including any first-box offer. Applicable taxes apply.
We’ll explain the adjustment before collecting it. You won’t be charged for the remaining unshipped Adventures.
See our Cancellation Policy for full details, including your legal cancellation rights.
After Your Six or Twelve Adventures
Once you complete your paid Adventure commitment, your subscription automatically continues as Monthly Flex at $59.99 CAD per box, plus applicable taxes, billed monthly.
You won’t automatically enter another six- or twelve-Adventure commitment. A new commitment requires you to choose it.
Continuing month to month? You can cancel through Manage My Subscription before your next billing date to stop the next renewal.
A Payment Needs Attention?
Follow the secure payment-update instructions in your subscription portal or payment notification.
Can’t find the option? Email support@wuvo.ca and we’ll help you find the next step.
Never send full card details, security codes or account passwords by email or through our contact form.
Need help with your subscription?
Can’t find what you need? Email support@wuvo.ca with your subscription or order number. We’ll lend a helping paw.
Contact WUVO